Data Protection & Client Trust

Privacy Policy

Effective Date: January 1, 2026 · Last updated: September 2026 · Diamond Capital Solutions LLC (Chicago, IL)

1. Overview & Commitment

Diamond Capital Solutions LLC (“DCS”, “we”, “us”, or “our”) provides business strategy, financial-readiness consulting, and operational organization services to entrepreneurs and businesses. We operate with strict standards regarding the confidentiality and integrity of our clients’ commercial information.

This Privacy Policy describes how we collect, use, safeguard, and disclose business and personal information when you visit our website, complete our intake assessments, or engage our advisory services.

2. Information We Collect

We collect information directly provided by business owners and prospective clients, including:

  • Contact Information: First and last name, business email address, mailing address, and phone number.
  • Phone Numbers for SMS Communications: When you voluntarily provide your mobile number and separately opt in, we collect that number to send the text messages described in Section 4.
  • Business Profile Data: Legal business name, entity type, industry classification, years in business, state of registration, and current business banking status.
  • Financial Readiness Context: Self-reported gross annual revenue, estimated monthly revenue, requested capital tiers, and designated business objectives.
  • Consulting Communications: Notes from strategy consultations, assessment responses, and business goals submitted via our web forms.

3. How Information Is Used

Information gathered by Diamond Capital Solutions is used solely for professional consulting and advisory purposes, including:

  • Conducting business readiness diagnostics and scheduling strategy consultations.
  • Evaluating organizational readiness for third-party commercial financing or grants.
  • Communicating with you regarding your scheduled strategy sessions, service deliverables, and educational updates.
  • Sending SMS messages to individuals who have voluntarily opted in, as described in Section 4.
  • Maintaining professional compliance and regulatory records.

We never sell, rent, or trade client or business owner information to unaffiliated third-party marketing brokers or lead aggregators. We do not sell or purchase leads.

4. SMS / Mobile Information and Consent

Diamond Capital Solutions LLC may send SMS text messages to individuals who have voluntarily opted in to receive them. Messages may include appointment reminders, consultation-related information, customer support communications, service-related updates, and occasional informational communications about DCS services.

How SMS consent is collected: SMS consent is collected only through a clear, affirmative action on our intake forms. When you provide your phone number, you may separately check optional consent boxes for non-marketing (service/transactional) SMS and/or marketing SMS. Both boxes are unchecked by default.

SMS consent is voluntary: SMS consent is not required to submit an inquiry, request a consultation, purchase services, or receive consulting services from Diamond Capital Solutions. You may decline SMS consent and still submit forms or request services.

SMS consent is separate from the Terms: Providing SMS consent is separate from, and not a condition of, accepting our Terms & Conditions or this Privacy Policy. Accepting the Terms does not constitute SMS consent, and SMS consent does not constitute acceptance of the Terms.

Message details: Message frequency may vary based on your interactions and communications with DCS. Message and data rates may apply depending on your mobile carrier and wireless plan. You may opt out at any time by replying STOP, and you may request assistance by replying HELP.

Non-sharing statement: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How SMS information is used: Mobile numbers and SMS opt-in data are used solely to deliver the text message communications you have requested and to manage your opt-in/opt-out preferences.

Mobile information is not sold: We do not sell mobile information, and SMS opt-in data and consent are not shared with third parties for their own marketing purposes.

Service providers: Service providers and subcontractors may process your information when necessary to provide website, messaging, scheduling, hosting, customer support, or related services on our behalf, under appropriate confidentiality obligations. Such providers do not use your SMS opt-in data for their own marketing.

5. Cookies and Tracking Technologies

The Diamond Capital Solutions website may use cookies, analytics tools, and similar tracking technologies to operate, secure, maintain, and improve the website and to understand how the website is used. These technologies may collect limited information such as browser type, device type, approximate geographic region, pages visited, and referring URLs.

We do not use cookies or tracking technologies to sell your personal information, and we do not share SMS opt-in data or consent through these technologies. You may control or disable cookies through your browser settings; some features of the website may not function properly if cookies are disabled.

6. Data Security & Confidentiality

We implement industry-standard organizational and technological safeguards to protect client documentation and communications. Access is restricted to authorized consulting personnel and service providers who require access to deliver business advisory services. Despite these safeguards, no method of transmission or storage is completely secure.

7. Your Rights

You may request access to, correction of, or deletion of personal information we hold about you, and you may withdraw SMS consent at any time by replying STOP to any message or by contacting us using the information below. Withdrawing SMS consent does not affect the lawfulness of prior messages.

8. Contact Information

For questions concerning this Privacy Policy, our SMS program, or our client confidentiality practices, contact Diamond Capital Solutions LLC at:

Diamond Capital Solutions LLC

Attn: Compliance & Client Confidentiality

Chicago, Illinois

Email: inquiries@diamondcapitalsolutions.com

See also our Terms & Conditions for the full SMS Messaging Terms.